Pre-Studio Assist - Live
“ With Live Support, we’ll provide advanced pre-production collaboration, screen-to-screen ”
- Affordable
No need for expensive telephone equipment or land lines - Interactive Discussions
Provides you and your team with real-time pre-production support - Instant Answers
Solutions can often be provided immediately – where we can’t we’ll schedule a callback
- Tested Solutions
Proven solutions to you pre-production platform queries in real-time - One-To-One Security
Secure and confidential step-by-step issue resolution while you wait - Reduced Waiting Times
No ‘on hold’ waiting time so you can quickly be up and running with minimal fuss - Two Way Communication
A direct communication channel ensures we can gather all the necessary information and solve your issue faster - Issue Escalation
We’ll escalate your issue/conversation if further help is needed - Translation Options
Live chat support reduces the need for native speakers - Elastic Resources
We’ll assign multiple representatives at a time to handle the toughest of your issues
- Affordable
No need for expensive telephone equipment or land lines - Interactive Discussions
Provides you and your team with real-time pre-production support - Instant Answers
Solutions can often be provided immediately – where we can’t we’ll schedule a callback
- Tested Solutions
Proven solutions to you pre-production platform queries in real-time - One-To-One Security
Secure and confidential step-by-step issue resolution while you wait - Reduced Waiting Times
No ‘on hold’ waiting time so you can quickly be up and running with minimal fuss
- Two Way Communication
A direct communication channel ensures we can gather all the necessary information and solve your issue faster
- Issue Escalation
We’ll escalate your issue/conversation if further help is needed
- Translation Options
Live chat support reduces the need for native speakers
- Elastic Resources
We’ll assign multiple representatives at a time to handle the toughest of your issues
Interested? Want to try Real-time Live Support?
