Pre-Studio Assist - Phone
“ Dedicated Telephone support, for those issues that are tricky to resolve interactively ”
- Rapid Issue Resolution
On the spot pre-production issue resolution while you wait - Reliable Discussions
Ask us and receive information immediately – where we can’t we’ll schedule a call-back - Internet Independent
No dependency on the internet to receive support
- Personal Service
Delivers the personal informative support that you and your team demand - Simple & Direct
A live operator will connect you directly to our experts - no level 1, level 2 support personnel to deal with - History Tracking
We capture a complete history of the support call, eliminating the need for you to describe the same story repeatedly while resolving your problem - Always Improving
All calls are thoroughly documented, tracked, monitored and reported on - Escalate Tough Issues
Escalating is simple - just ask – we’ll get to the bottom of things fast - Answers At Hand
Proven solutions to your pre-production platform queries over the phone - Security & Flexibility
Secure and confidential step-by-step issue resolution while you wait or at times convenient for you
- Rapid Issue Resolution
On the spot pre-production issue resolution while you wait - Reliable Discussions
Ask us and receive information immediately – where we can’t we’ll schedule a call-back - Internet Independent
No dependency on the internet to receive support
- Personal Service
Delivers the personal informative support that you and your team demand - Simple & Direct
A live operator will connect you directly to our experts - no level 1, level 2 support personnel to deal with - History Tracking
We capture a complete history of the support call, eliminating the need for you to describe the same story repeatedly while resolving your problem
- Always Improving
All calls are thoroughly documented, tracked, monitored and reported on
- Escalate Tough Issues
Escalating is simple - just ask – we’ll get to the bottom of things fast
- Answers At Hand
Proven solutions to your pre-production platform queries over the phone
- Security & Flexibility
Secure and confidential step-by-step issue resolution while you wait or at times convenient for you
Interested? Want to try Phone Support?
