Pre-Studio Assist - Phone

 

“ Dedicated Telephone support, for those issues that are tricky to resolve interactively ”

 

Pre-Studio Assist 35 Image
  • Rapid Issue Resolution
    On the spot pre-production issue resolution while you wait
  • Reliable Discussions
    Ask us and receive information immediately – where we can’t we’ll schedule a call-back
  • Internet Independent
    No dependency on the internet to receive support
  • Personal Service
    Delivers the personal informative support that you and your team demand
  • Simple & Direct
    A live operator will connect you directly to our experts - no level 1, level 2 support personnel to deal with
  • History Tracking
    We capture a complete history of the support call, eliminating the need for you to describe the same story repeatedly while resolving your problem
  • Always Improving
    All calls are thoroughly documented, tracked, monitored and reported on
  • Escalate Tough Issues
    Escalating is simple - just ask – we’ll get to the bottom of things fast
  • Answers At Hand
    Proven solutions to your pre-production platform queries over the phone
  • Security & Flexibility
    Secure and confidential step-by-step issue resolution while you wait or at times convenient for you
  • Rapid Issue Resolution
    On the spot pre-production issue resolution while you wait
  • Reliable Discussions
    Ask us and receive information immediately – where we can’t we’ll schedule a call-back
  • Internet Independent
    No dependency on the internet to receive support
Pre-Studio Assist 35 Image
  • Personal Service
    Delivers the personal informative support that you and your team demand
  • Simple & Direct
    A live operator will connect you directly to our experts - no level 1, level 2 support personnel to deal with
  • History Tracking
    We capture a complete history of the support call, eliminating the need for you to describe the same story repeatedly while resolving your problem
 
  • Always Improving
    All calls are thoroughly documented, tracked, monitored and reported on
  • Escalate Tough Issues
    Escalating is simple - just ask – we’ll get to the bottom of things fast
  • Answers At Hand
    Proven solutions to your pre-production platform queries over the phone
  • Security & Flexibility
    Secure and confidential step-by-step issue resolution while you wait or at times convenient for you
 

 

 
Interested? Want to try Phone Support?

Pre-Studio's design and development is sponsored by Aptiver.

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